Switching to the right commercial landscaping provider can be difficult. We know because we hear it often from the landscaping community.
Property managers and facility teams worry about time investments, the risk of service gaps, contract complications and the possibility of trading one set of problems for another.
However, one thing is certain: with the right partner, transitioning to a new landscaping provider can be organized, supported and far less scary than expected.
We sat down with Ashley Dills, Property Manager at Trinity Partners, who recently made the switch to Heritage for one of their properties, Patewood Office Park. Heritage provides commercial maintenance for the 448,000-square-foot, Class A office campus located along I-385.
Q&A with Patewood Office Park Property Manager Ashley Dills
Why did you decide to partner with Heritage Landcare over other companies?
Key Takeaway: Heritage’s investing in people, professionalism and genuine culture goes a long way when maintaining professional relationships.
Ashley [McLeod, CEO] made a strong first impression at a Lunch & Learn Heritage hosted early last year. I was drawn to their culture and the fact that they invest in their people, even teaching employees English so they can communicate directly with property managers when needed.
Once I began working with Adam [Gleason, Director of Regional Operations] and Kevin [Tidd, Assistant Region Manager – Upstate], that impression only grew. Their professionalism, communication and genuine passion for landscaping stood out. There’s a real sense of team spirit at Heritage. It doesn’t feel transactional. Cultivating strong professional relationships goes a long way, and throughout my career in property management, I’ve truly valued working with local companies for the genuine sense of community they bring and Heritage fits right in with that.
What do you think makes Heritage Landcare unique from other landscaping/landcare companies?
Key Takeaway: Heritage’s clear communication and quality work builds trust and reliability among vendor and client relationships.
It starts with the people. This team truly feels like family to work with.
Beyond that, they excel at communication, problem-solving and delivering consistent, high-quality work, all while operating with integrity and enthusiasm. It’s clear they take pride in what they do. I’ve seen this team consistently raise the bar. After 13+ years in property management, I can say this is genuinely one of the best vendor relationships I’ve had, built on excellent communication and a real professional partnership.
Are there any unique landscaping/landcare challenges at Patewood Office Park?
Key Takeaway: Heritage’s onsite team leaders handle tough areas with detail and care.
With so many bushes, trees and land to cover, there’s a lot involved in keeping the park maintained. What really stands out is the onsite team leaders, Luis and Alfredo, consistently bring a sharp eye for detail and take genuine pride and care in handling even the toughest areas of the property.
A Trusted Partner for Lasting Success
Switching landscaping providers will always require some coordination. But working with a company that has guided countless transitions over 40 years makes a real difference.
Heritage has provided professional commercial landscape services across South Carolina since 1986. Our services include landscape maintenance, landscape installation, stormwater management and more.
Our landcare professionals specialize in creating landscapes that are sustainable, efficient, and low-maintenance, handling everything from planning and installation to ongoing care.
Ready to get started?
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